Trade questions.
Answered.
Sourcing, payment, delivery and warranty. Open a question for the details.
What is your MOQ?
Minimum order quantity is confirmed per product and model when we quote.
Can I mix different products/models?
Yes, we can combine different products and models in a single order where sourcing permits.
Where do you ship?
We work with buyers worldwide. On most orders we hand over to your appointed freight forwarder, who manages international shipment. FedEx and DHL shipping can also be arranged on request.
When is payment required?
We arrange shipment after payment has reached our account. Pricing and terms are confirmed for each order.
Are your products genuine?
We source through dealers and distributors. Products we supply are 100% new and genuine.
How do you handle inspection?
Products, models, quantities and packaging are checked before shipment on a per-order basis.
How long does shipping take?
Shipping time depends on destination and the route arranged by your forwarder; we confirm this per order.
How can I request a quotation?
Email us your product models and quantities, or contact us on WhatsApp. We’ll confirm availability and prepare a quotation.
Do your products come with a warranty?
These imported products do not carry a manufacturer warranty. If a unit is dead on arrival (DOA), we work with you to resolve it.